General Support
Have questions about using our Base64 conversion tools? Need help with a specific feature? Our support team is ready to assist you.
📧 [email protected]Bug Reports
Found a bug or experiencing issues? Report technical problems to help us improve the tool for everyone.
🔧 [email protected]Feature Requests
Have ideas for new features or improvements? We love hearing from our users about how to make our tools better.
✨ [email protected]Business Inquiries
Interested in partnerships, collaborations, or business opportunities? Let's discuss how we can work together.
💼 [email protected]Send us a Message
📬 Response Time
We typically respond to all inquiries within 24-48 hours during business days. For urgent technical issues, please include "URGENT" in your subject line.
Frequently Asked Questions
How do I report a bug?
Send an email to [email protected] with a detailed description of the issue, your browser version, and steps to reproduce the problem.
Is the tool really free?
Yes! Base64 Image Converter is completely free with no hidden costs, premium features, or usage limits. We believe essential tools should be accessible to everyone.
Do you store my images?
No, we don't store any of your images or data. All conversions happen directly in your browser, ensuring complete privacy and security.
Can I suggest new features?
Absolutely! We welcome feature suggestions from our users. Send your ideas to [email protected] and help shape the future of our tools.
What image formats are supported?
We support all major image formats including PNG, JPG, GIF, WebP, SVG, BMP, TIFF, and more. The tool automatically detects format types.
How can I get faster support?
For the quickest response, be specific about your issue, include your browser/device info, and use a clear subject line that describes your problem.